Con el objetivo de mejorar la atención y agilizar los procesos de traslado de quejas y reclamos ante las entidades competentes, los gestores de las ocho Casas del Consumidor Bogotá, programa de la Superintendencia de Industria y Comercio, recibieron capacitación por parte del equipo de Calidad, Procesos y Procedimientos de la Red Nacional de Protección al Consumidor en temas relacionados con la actualización de documentación institucional y el Sistema de Gestión Documental.

La Superintendencia de Industria y Comercio realizará el próximo 30 de junio la sexta versión del Congreso Internacional de Protección de los Derechos de los Usuarios de los Servicios de Comunicaciones – “Retos de la protección al usuario de las TIC: La necesidad de prevención, información y lenguaje claro”, un escenario de diálogo y pedagogía que tiene como objetivo principal presentar el balance de las acciones adelantadas por esta autoridad y abordar, desde diferentes puntos de vista, temas de interés tales como el desarrollo de los modelos de vigilancia preventiva y la

In its role as the national authority for Technical Regulations and Legal Metrology, the Superintendence of Industry and Commerce (SIC) sanctioned GLAXOSMITHKLINE COLOMBIA with a fine of 188.000 USD, after verifying that the company violated the requirements of Article 1 of Circular 04 of 2012 of the National Commission for the Prices of Medicines and Medical Devices, by exceeding up to 653% the maximum sale price of the medicine “LAMICTAL”.

In its role as the National Authority for Technical Regulations and Legal Metrology, the Superintendence of Industry and Commerce (SIC) informs the general public that the technical regulation of labelling of prepackaged goods will come into force soon and that producers and importers of those products must make their mandatory registration on the SIC platform, in order to verify compliance.

The Superintendence of Industry and Commerce (SIC), in its role as National Authority for Competition Protection, imposed fines to several maintenance companies that contracted with different levels of the Colombian State, after it was demonstrated that the aforementioned companies violated the free economic competition regime through an illegal collusive agreement in different contractual processes.

The Superintendence of Industry and Commerce (SIC), in its role as National Authority for Competition Protection, imposed a fine of 1.4 million USD to SCHLUMBERGER SURENCO when it was demonstrated that, through its branch in Colombia, it materialized a series of practices contrary to the free competition regime, by having prevented the free circulation of invoices from its suppliers.

The Superintendence of Industry and Commerce (SIC), in its role as National Authority for Consumer Protection, sanctioned the company UNILEVER ANDINA COLOMBIA with a fine of 201.000 USD, after concluding that the company made misleading claims and advertising in different commercial pieces issued during the sales campaign of its products: "DOVE COMPLETE RECONSTRUCTION" and "POND'S AGE MIRACLE".