The Superintendence of Industry and Commerce (SIC), in its role as National Authority for Consumer Protection, fined PEPE GANGA with 64.000 USD after demonstrating that the company failed to provide quality in the post-sales service by not making the deliveries on the expected time.

It was also possible to verify that PEPE GANGA did not disclose the prices of some of their products notoriously and accurately and that they did not report the number of units available within the advertising issued for some of the sales made during the anniversary campaign.

Faced with the challenges of regulation and consumer protection that electronic commerce represents, the Superintendence of Industry and Commerce (SIC) and MERCADOLIBRE COLOMBIA signed a “Framework Agreement of Willingness” to share information on unsafe products and establish communication and feedback channels that allow to know the consumer's experience and prevent risky goods and services to be marketed on said website.

The Superintendence of Industry and Commerce (SIC) of Colombia, in its role as National Authority for Consumer Protection, imposed a fine of 98,000 USD on MOVISTAR COLOMBIA, after verifying that there was insufficient information regarding the validity of the benefits and the capacity of the free services offered in the advertising pieces of the campaign "PREPAGO TODO EN UNO", and also incurred in misleading advertising regarding the duplication of megabytes offered in the aforementioned plan.

Bogotá D.C., 6 de septiembre de 2021. La Superintendencia de Industria y Comercio,  en su rol de autoridad nacional de protección de datos personales, impuso sanciones a las empresas CREDIVALORES – CREDISERVICIOS S.A. y REFINANCIA S.A.S por infringir  la regulación de tratamiento de datos personales respecto del reporte de obligaciones  dinerarias a centrales de riesgo y el deber de atender debida y oportunamente las consultas  o reclamos de los ciudadanos.