San Andrés, 17 de junio de 2022. La Superintendencia de Industria y Comercio en su rol de autoridad nacional de protección al consumidor, ofrece a la ciudadanía de San Andrés y Providencia un punto de atención presencial y gratuito para recibir orientación gratuita frente a inconvenientes por compras de bienes y servicios.

The Superintendence of Industry and Commerce (SIC) of Colombia, as National Authority for Consumer Protection, fines 24 funeral service providers, for a total amount of $294,000,000 COP, approximately 74.000 USD, for consumer protection infringements that included: 

The Superintendence of Industry and Commerce (SIC) of Colombia, as National Authority for Consumer Protection, sanctioned the telecommunications operators CLARO and TIGO for violating the consumer protection legal system. 

CLARO CASE: 

The SIC required CLARO to pay $1,534,000,000 COP (more than USD $392.000), for misleading advertising campaigns. One of them, also included abusive clauses limiting their own responsibility and shifting liability to the consumer’s applications for the mobile data usage. 

The Superintendence of Industry and Commerce (SIC) of Colombia, as National Authority for Consumer Protection and Protection of Personal Data, launched an administrative investigation against NANOCRED COLOMBIA S.A.S., for alleged violations of the consumer protection regulations, within the legal framework of credit operations carried out through "PROFIN" app.